No rating. Absolute rip off! My friend was dying of cancer and approached Yates to complete her cremation. She reviewed the "brochure" and decided on Yates. After her cremation, I was surprised at all the "extras" that were not explained to her. The brochure is purposely misleading and her cremation was an extra $1500.00. I would not recommend Yates to anyone.
I had three occasions to call upon Yates in the past year, and each time they came with such compassion and professionalism. It was so comforting and reassuring to us in our grief and we were guided through the office work with ease. I appreciate the care that all the staff gave us each time we needed them.
Barry and the staff at Yates went above and beyond to help us through the untimely passing of our mother. His professionalism in our time of complete uncertainty helped us to work through the grieving process and made us feel at ease knowing Mom was treated with the utmost compassion and dignity by Yates. We Thank each and every staff member at Yates for helping us deal with our loss.
Yates Memorial Services is an incredible family owned and operated business. Their staff are so helpful and caring and really go out of their way to ensure everything is perfect. I highly recommend Yates as they are so professional!
With the recent passing of my mother, I think it needs mentioning how well everything was looked after at Yates Funeral services. Each individual person at Yates whom we dealt with, helped in some way to put our minds at ease...as they carried out their various duties. Phone calls & emails were promptly returned and they helped with documentation & forms that I hadn't a clue how to deal with. We were given flexibility on choices & costs at every level and I appreciated not feeling pressured. The level of understanding & efficiency this group displayed was quite simply...refreshing. As a final note I'll thank Yates for the level of tidiness they maintain...both in the facility and throughout the grounds. I know my Mother will be OK here. ....thank you...
Yates Memorial Services is a Canadian Funeral Home based in Parksville, British Columbia. Yates Memorial Services is located at 1000 Allsbrook Rd, Parksville, BC V9P 2A9, Canada.
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